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Delivery

UK Delivery Prices

Our delivery charges are based on the value of your order. This corresponds with the charges from our shipping providers. The list below indicates our price bands; * UK Standard Delivery (3-7 Day Service) for order values £0.01-£29.99 – UK P&P £2.49 + VAT = £2.99
* UK Standard Delivery For Order Values of £30.00 and over (3-7 Day Service) – UK P&P Free
* Upgraded UK Express Service, 48 hour* delivery Option – £6.99 + VAT = £8.39

Please note that any discount codes used on our site will not reduce the delivery charges. P&P is calculated on the order value after any discounts are applied.

UK deliveries are sent by Royal Mail.

We use either standard parcel post for smaller orders or Royal Mail tracked services for larger orders. We also use an alternative Royal Mail and Courier Services at our discretion. You will receive an email when your order is shipped from Nubian beauty cosmetics indicating that your order is completed and ready for dispatch. Our delivery pattern will also email you indicating expected delivery with a tracking code with all tracked services that you can use to view the progress of your parcel. This can be at the time of dispatch or on the morning of your delivery depending on which service provider your order has shipped with. * 48 Hour Express delivery available to UK Mainland only, for orders placed Monday to Friday. Please allow up to 48 hours extra for Northern Scotland, Northern Ireland and Islands. Orders placed by 11 am on a weekday will generally ship the next day.

International Delivery Prices

1. We are happy to send our amazing products worldwide.
2. Please select your region from the available options at the shopping cart.
3. Due to the variety of products we offer, our international shipping charges are deliberately set at a high value. If your actual shipping cost is less than the amount you have paid, we will refund the difference.

Delivery Information

1. We deliver your goods using Royal Mail Small Parcel or Tracked 48 service or using an alternative courier service at our discretion.
2. All Nubian beauty cosmetics products are handmade and many are handmade to order. We package and dispatch your order within 7 working days.
3. All our products are made in small batches according to the orders.
4. Any delays in the delivery of your order will be notified by email as soon as possible.
5. If you require an update on the progress of your order please email us at…………………..including your order number (sent to you in your order confirmation email).

Damaged Deliveries

1. In the unlikely event that your order is delivered damaged, we ask you to notify us immediately.
2. Photographs of the damaged goods are required in order that we can replace the damaged items quickly. We may request that you return your damaged items for inspection and to help us improve our packaging.
3. If you are unable to provide photographs, we ask that you return the damaged items in their original packaging for inspection and so that we can replace the damaged items.
4. Please return any damaged items to Nubian beauty cosmetics 230, Kennington Park Road SE114DA or call us on 07801709550 for advice on returning your item to us.